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Feb 23, 2023 • 6 min read
Consumer Experience

How Are Modern Retailers Using Data to Anticipate Consumer Preferences

By Brian Tervo, CEO
Feb 16, 2023 • 5 min read
Consumer Experience

The Impact of Great Product Demos on In-Store CX

By Troy Jones, Account Executive
Jan 30, 2023 • 6 min read
Consumer Experience

Customer Experience vs. Customer Service: How Have Shoppers Have Changed Retail?

By Amy Dampier, VP Customer Success
Jan 19, 2023 • 5 min read
Consumer Experience

How Brick-And-Mortar Stores Can Use Data to Improve Visual Merchandising

By Nick Ahrens, VP Sales and Strategy
Nov 21, 2022 • 5 min read
Retail Execution

5 Key Features of a Visual Merchandising Platform

By Troy Jones, Account Executive
Aug 04, 2022 • 5 min read
Retail Execution

Field Merchandising Solutions That Every Top Brand Relies On

By Nick Ahrens, VP Sales and Strategy
Aug 01, 2022 • 5 min read
Retail Execution

How Retail Visual Merchandising Has Evolved Into a Science

By Brian Tervo, CEO
Aug 01, 2022 • 5 min read
Retail Execution

What Is Retail Field Support, and How Does it Impact Revenue?

By Amy Dampier, VP Customer Success
Jul 06, 2022 • 5 min read
Retail Execution

How to Improve Sales Through Retail Analytics

By Troy Jones, Account Executive
Jul 06, 2022 • 5 min read
Retail Execution

Why Competitive Intel Is Crucial for In-Store Retail Success

By Nick Ahrens, VP Sales and Strategy
Jun 16, 2022 • 5 min read
Retail Execution

Inventory Control Solutions for Modern Brands

By Brian Tervo, CEO
Jun 01, 2022 • 3 min read
State of In-Store, Future of Retail, ecommerce

Five Ways ThirdChannel Helps With Supply Chain Shortages

By Amy Dampier, VP Customer Success
Apr 21, 2022 • 6 min read
Unified Commerce

How Brand Reps Affect the Omnichannel Shopping Experience

By Nick Ahrens, VP Sales and Strategy
Apr 20, 2022 • 5 min read
Unified Commerce

What Role Does Data Play in Business Intelligence?

By Gina Caliendo, Marketing Manager
Mar 21, 2022 • 5 min read
Unified Commerce

How to Build a Unified Commerce Experience Using Your Best Customers

By Brian Tervo, CEO
Mar 21, 2022 • 5 min read
Unified Commerce

More Than a Bot: eCommerce Chat and the Human Connection

By Nick Ahrens, VP Sales and Strategy
Mar 08, 2022 • 5 min read
Unified Commerce

Past, Present, and Future: The Evolution of Omnichannel Commerce

By Brian Tervo, CEO
Feb 17, 2022 • 3 min read
Unified Commerce

What Is the Connection Between Unified Commerce and Brand Activation?

By Nick Ahrens, VP Sales and Strategy
Feb 15, 2022 • 4 min read
Unified Commerce

How Modern Outsourced Customer Service Improves eCommerce Sales

By ThirdChannel
Feb 04, 2022 • 4 min read
Unified Commerce

5 Things to Consider When Choosing an eCommerce Customer Service Platform

By Nick Ahrens, VP Sales and Strategy
Jul 20, 2021 • 3 min read
State of In-Store, Industry Trends, Baby & Kids, Increase Conversions, advocate chat

Baby Products Need Effective In-Store and Online Representation

By Brian Tervo, CEO
Jul 07, 2021 • 2 min read
State of In-Store, Future of Retail, ecommerce

Apple's Retail Flex Program Post-Pandemic

By Brian Tervo, CEO
May 18, 2021 • 3 min read
State of In-Store, Future of Retail, ecommerce

Brand Advocacy: The Key to Covering Retail Storefronts

By Brian Tervo, CEO
Jul 24, 2020 • 2 min read
State of In-Store, Industry Trends, Health & Nutrition

How In-Store Demos Are Changing

By Amy Dampier, VP Customer Success
Feb 26, 2020 • 2 min read
State of In-Store, Industry Trends, Fashion & Accessories

What we’ve learned from Victoria’s Secret

By Brian Tervo, CEO
Feb 11, 2020 • 2 min read
Industry Trends, Health & Nutrition, Food & Beverage

Outdoor participation is down 1 billion adventures.

By Nick Ahrens, VP Sales and Strategy
Feb 07, 2020 • 1 min read
State of In-Store, Data Insights, Fashion & Accessories

Overcoming Lagging Sales in Apparel

By Amy Dampier, VP Customer Success
Dec 18, 2019 • 2 min read
State of In-Store

Making the Most of the In-Store Experience

By Brian Tervo, CEO
Dec 05, 2019 • 2 min read
State of In-Store, Fashion & Accessories

Is Your Brand Lost or Found?

By Nick Ahrens, VP Sales and Strategy
Nov 19, 2019 • 1 min read
Industry Trends, Health & Nutrition, Beauty, Cosmetics & Hygiene

Keeping It Clean: It's More Than a Trend

By Ashley Triscuit, Director of Marketing
Oct 23, 2019 • 2 min read
State of In-Store, Industry Trends, Lifestyle, Fashion & Accessories

Are Rentals Wrecking Retail? 3 Major Shifts in Apparel to Watch

By Ashley Triscuit, Director of Marketing
Oct 03, 2019 • 2 min read
Future of Retail, Lifestyle, Fashion & Accessories

New Overtime Rules Impact Retail

By Ashley Triscuit, Director of Marketing
Sep 30, 2019 • 2 min read
State of In-Store, Future of Retail, Industry Trends

Temps or Trusted Talent?

By Ashley Triscuit, Director of Marketing
Sep 27, 2019 • 1 min read
State of In-Store, Data Insights, Industry Trends

Don't Believe Everything You Read

By Ashley Triscuit, Director of Marketing
Aug 29, 2019 • 2 min read
State of In-Store, Data Insights

It Only Takes One To Get on the Brand Blacklist

By Brian Tervo, CEO
Aug 28, 2019 • 2 min read
State of In-Store, Data Insights, Industry Trends, Lifestyle, Consumer Electronics, Beauty, Cosmetics & Hygiene

Is Retail Tech Fixing Your Customers' In-Store Experience?

By Ashley Triscuit, Director of Marketing
Aug 14, 2019 • 1 min read
State of In-Store, Future of Retail, Industry Trends

Getting Phygital

By Ashley Triscuit, Director of Marketing
Aug 13, 2019 • 1 min read
Data Insights

The Halo Effect

By Gina Ashe, CEO
Aug 06, 2019 • 2 min read
State of In-Store, Data Insights

Don't Miss The Grand Finale

By Ashley Triscuit, Director of Marketing
Aug 02, 2019 • 2 min read
State of In-Store

Is Omni-Channel Marketing Dead?

By Gina Ashe, CEO
Aug 01, 2019 • 2 min read
State of In-Store, Data Insights

Were you thinking about Christmas in July?

By Ashley Triscuit, Director of Marketing
Jul 24, 2019 • 3 min read
Data Insights, Industry Trends, Home Improvement

Millennials and Home Improvement

By Gina Ashe, CEO
Jul 17, 2019 • 1 min read
State of In-Store, Industry Trends

The Buzzword: Experiential Retail

By Ashley Triscuit, Director of Marketing
Jul 15, 2019 • 1 min read
State of In-Store, Data Insights

Tips For Successful In-Store Experiences

By Ashley Triscuit, Director of Marketing
Jul 08, 2019 • 3 min read
Industry Trends

This Amazon Prime Day, Level Up Your In-store Strategy (Yes, Really!)

By Ashley Triscuit, Director of Marketing
Jun 24, 2019 • 1 min read
State of In-Store, Future of Retail, Industry Trends

The Showrooming Effect

By Ashley Triscuit, Director of Marketing
Jun 11, 2019 • 1 min read
State of In-Store, Outdoor Goods, Home Improvement

Own the Outdoor Season

By Ashley Triscuit, Director of Marketing
Jun 10, 2019 • 1 min read
State of In-Store

Touch, Feel, and Spend

By Gina Ashe, CEO
Jun 07, 2019 • 1 min read
Future of Retail, Industry Trends

More Impulse Buys In Stores, Not Online

By Gina Ashe, CEO
Jun 06, 2019 • 2 min read
State of In-Store, Data Insights, Baby & Kids

The Millennial Parent Expectation

By Brian Tervo, CEO
Jun 05, 2019 • 1 min read
State of In-Store, Sporting Goods

Is your brand benched or on the field?

By Ashley Triscuit, Director of Marketing
May 28, 2019 • 1 min read
Data Insights, Industry Trends

Stay Away from the Customer

By Brian Tervo, CEO
May 28, 2019 • 2 min read
State of In-Store

First Impressions Don’t Give Second Chances

By Gina Ashe, CEO
May 06, 2019 • 3 min read
State of In-Store, Industry Trends, Beauty, Cosmetics & Hygiene

Beauty and the Boom

By Gina Ashe, CEO
May 02, 2019 • 2 min read
Data Insights, Pet

Who Let the Dogs In?

By Ashley Triscuit, Director of Marketing
Apr 22, 2019 • 2 min read
Industry Trends, Baby & Kids

Playing Around in the Baby Space

By Ashley Triscuit, Director of Marketing
Mar 12, 2019 • 4 min read
State of In-Store, Industry Trends

Top Ten Tips for Your Field Force

By Gina Ashe, CEO
Feb 26, 2019 • 2 min read
Future of Retail, Industry Trends, Fashion & Accessories

Customer Centricity

By Ashley Triscuit, Director of Marketing
Feb 19, 2019 • 2 min read
Data Insights, Future of Retail

Measuring and Managing Your Data

By Ashley Triscuit, Director of Marketing
Feb 08, 2019 • 4 min read
Data Insights, Industry Trends

Retail Analytics: Harnessing the Power of Real-Time Data

By Gina Ashe, CEO
Feb 04, 2019 • 3 min read
State of In-Store, Industry Trends

Three Kinds of Customer Loyalty Brands Need to Understand

By Ashley Triscuit, Director of Marketing
Sep 26, 2018 • 4 min read
Industry Trends

All Work and No Play Makes In-Store Shopping a Dull Experience

By Guest Author
Aug 23, 2018 • 4 min read
Industry Trends

The Culture Club: Connecting Consumers and Brands in Stores

By Guest Author
Aug 15, 2018 • 3 min read
Industry Trends

QR Codes Are Making a Comeback (And We’re Just as Surprised as You Are)

By Guest Author
Aug 08, 2018 • 4 min read
Industry Trends, Fashion & Accessories, Beauty, Cosmetics & Hygiene

The Showroom Strategy: 5 Tips and Tricks for Consumer Brands

By Guest Author
Aug 07, 2018 • 4 min read
Industry Trends

The Rise of Robots: How New Technologies Affect Retail Strategies

By Guest Author
Jul 31, 2018 • 3 min read
Industry Trends

Concerned About Tariffs? Here’s What Consumer Brands Can Do.

By Guest Author
Jul 24, 2018 • 4 min read
Industry Trends, Pet

3 Ways Petco’s New Concept Store Can Transform Your Retail Strategy

By Guest Author
Jul 18, 2018 • 3 min read
Industry Trends, CPG

The Top 3 Analog-Tech Tactics for Consumer Brands

By Guest Author
Jun 25, 2018 • 3 min read
State of In-Store

What Does it Take to be an All-Star Brand Ambassador?

By Guest Author
Jun 21, 2018 • 3 min read
State of In-Store

5 Steps to Flawless Retail Execution

By Guest Author
Jun 15, 2018 • 3 min read
Industry Trends, Fashion & Accessories

Self-Disrupt or Die: How Retailers and Consumer Brands Are Reinventing Themselves

By Gina Ashe, CEO
Jun 06, 2018 •
Data Insights, Baby & Kids, Consumer Electronics

Back to Basics for the Back-to-School Shopping Season (Infographic)

By Ashley Triscuit, Director of Marketing
Jun 01, 2018 • 4 min read
State of In-Store, Fashion & Accessories, Pet

What Does the Rise of Private Label Mean to Retail Brands?

By Gina Ashe, CEO
May 23, 2018 • 2 min read
Data Insights, Consumer Electronics

Don’t Let Shiny Tech Distract You from Fixing Basic In-Store Execution Issues

By Gina Ashe, CEO
May 23, 2018 • 2 min read
Data Insights

What Can Brands Learn from Their Best-Performing Stores?

By Gina Ashe, CEO
May 23, 2018 • 3 min read
Industry Trends, Fashion & Accessories

Physical Retail Thrives as Digitally Native Brands Arrive on the Scene

By Gina Ashe, CEO
Apr 30, 2018 • 2 min read
Data Insights, Food & Beverage

The Secret to Long-Term Brand Sales? A Great Customer Experience

By Gina Ashe, CEO
Apr 27, 2018 • 3 min read
Data Insights

Are Your Brand Field Teams Optimized for Happy Customers and Higher Sales?

By Ashley Triscuit, Director of Marketing
Apr 06, 2018 • 2 min read
Industry Trends, Food & Beverage

Whole Foods Can Partner with Brands to Improve Customer Experience

By Gina Ashe, CEO
Mar 27, 2018 • 3 min read
Industry Trends, Beauty, Cosmetics & Hygiene

Mobile is the New Chaperone for Local In-Store Retail

By Gina Ashe, CEO
Mar 15, 2018 • 3 min read
Industry Trends, Toy

Physical Retail Growth is Hiding in Plain Sight

By Gina Ashe, CEO
Mar 08, 2018 • 3 min read
Industry Trends, Fashion & Accessories

What Brick and Mortar Retailers Can Learn from Alibaba’s New Retail Strategy

By Gina Ashe, CEO
Mar 07, 2018 • 3 min read
Industry Trends, CPG, Food & Beverage

Will Target’s Latest Moves Help it Compete Better With Amazon and Walmart?

By Gina Ashe, CEO
Feb 26, 2018 • 4 min read
State of In-Store, Beauty, Cosmetics & Hygiene, Food & Beverage

Who’s Responsible for In-Store Sales: The Brand or The Retailer?

By Gina Ashe, CEO
Feb 22, 2018 • 2 min read
State of In-Store, Fashion & Accessories, Footwear

Point-Of-Sale Analytics Help Brands Drive Sales, Become a Better Partner to Retailers

By Guest Author
Feb 06, 2018 • 3 min read
State of In-Store

To Keep up With The Largest Shopping Market in History, Take Another Look at In-store Associates

By Gina Ashe, CEO
Jan 29, 2018 • 3 min read
Industry Trends

Calling All Retailers: Beware of Shiny Objects Like Amazon Go That May Distract You

By Gina Ashe, CEO
Jan 23, 2018 • 3 min read
Industry Trends, Food & Beverage

Why Aren’t Millennials Shopping at Grocery Stores?

By Gina Ashe, CEO
Jan 18, 2018 • 3 min read
Future of Retail, Consumer Electronics

CES 2018: Self-Driving Stores, Circuit City Rises from the Grave, and the Future of Physical Retail

By Gina Ashe, CEO
Jan 11, 2018 • 3 min read
Industry Trends

Brandless-ness: The Retail Fad (& Fallacy) of 2018

By Gina Ashe, CEO
Dec 21, 2017 • 1 min read
Data Insights, CPG, Home, Home Improvement, Health & Nutrition, Pet, Consumer Electronics, Beauty, Cosmetics & Hygiene, Food & Beverage

Top 10 Tips for Next-Generation Demos and Assisted Selling in Stores

By Gina Ashe, CEO
Dec 20, 2017 • 1 min read
Data Insights, CPG, Home, Home Improvement, Health & Nutrition, Pet, Consumer Electronics, Beauty, Cosmetics & Hygiene, Food & Beverage

The Recipe for an Impactful Sales-Driving Demo (Infographic)

By Gina Ashe, CEO
Dec 05, 2017 • 2 min read
Data Insights, Food & Beverage

Are You Offering Exceptional Customer Experiences?

By Gina Ashe, CEO
Nov 28, 2017 • 2 min read
Data Insights

Holiday Shoppers – Smarter Than Ever? What Brands, Retailers Need to Know

By Gina Ashe, CEO
Sep 19, 2017 • 4 min read
State of In-Store, Fashion & Accessories

Inventory Management is the Bridge Between Online and Brick-and-Mortar

By Gina Ashe, CEO
Sep 14, 2017 • 3 min read
Data Insights, CPG, Home, Home Improvement, Health & Nutrition, Pet, Consumer Electronics, Beauty, Cosmetics & Hygiene, Food & Beverage

Data Shows Assisted Selling Boosts Brands’ Bottom Lines

By Ashley Triscuit, Director of Marketing
Sep 12, 2017 • 3 min read
State of In-Store, Home Improvement, Fashion & Accessories

Stop the Disappearing Associate Act with Mobile Technology

By Ashley Triscuit, Director of Marketing
Aug 29, 2017 • 4 min read
Industry Trends, Home, Fashion & Accessories

New Store Formats Show Promise for Brick-and-Mortar Retailers

By Christina Ortiz-Dixon
Aug 25, 2017 • 4 min read
State of In-Store

Emotion Sells: 4 Ways to Connect with Consumers In Stores

By Ashley Triscuit, Director of Marketing
Aug 22, 2017 • 2 min read
State of In-Store, Toy

Toys Lead Phygital Experience in Retail Stores

By Barbara Thau
Aug 10, 2017 • 3 min read
Future of Retail

IoT: Inventory Management’s Secret Weapon

By Dan O'Shea
Aug 08, 2017 • 4 min read
Future of Retail, Outdoor Goods, Athletic Apparel

How the Concession Model Gives Brands More Say in Retail Stores

By Gina Ashe, CEO
Jul 25, 2017 • 4 min read
Industry Trends, Fashion & Accessories

Brands Like Coach and Victoria’s Secret Are Shrinking to Grow

By Laura Heller
Jul 20, 2017 • 1 min read
Data Insights

What Matters Most When it Comes to Assisted Selling [Infographic]

By Ashley Triscuit, Director of Marketing
Jul 18, 2017 • 4 min read
State of In-Store, Outdoor Goods

3 Ways to Adapt in the Changing Retail Landscape

By Ashley Triscuit, Director of Marketing
Jul 11, 2017 • 3 min read
State of In-Store, Sporting Goods

5 Things One Retail Buyer Wishes Brands Knew

By Ashley Triscuit, Director of Marketing
Jul 06, 2017 • 5 min read
Industry Trends, Food & Beverage

Why Whole Foods Is Saving Amazon—Not the Other Way Around

By Gina Ashe, CEO
Jun 27, 2017 • 3 min read
Industry Trends, Outdoor Goods, Fashion & Accessories

Likes Per Square Foot: Integrate Instagrammable Moments Into Your Sales Strategy

By Angela Rumsey
Jun 23, 2017 • 2 min read
State of In-Store

Roundtable: Industry Insiders on the Promising Future of In-Store Retail

By Gina Ashe, CEO
Jun 15, 2017 • 3 min read
Future of Retail

The Future of In-Store Technology Gets Emotional

By Dan O'Shea
Jun 13, 2017 • 4 min read
State of In-Store, Industry Trends, Sporting Goods, Fashion & Accessories, Health & Nutrition, Beauty, Cosmetics & Hygiene

Survival of the Fittest: Darwinian Theory Applied to Retailers

By Brian Tervo, CEO
Jun 08, 2017 • 4 min read
Industry Trends, Home Improvement, Fashion & Accessories

What Mary Meeker's Internet Trends Report Means for the State of In-Store

By Gina Ashe, CEO
Jun 06, 2017 • 3 min read
Industry Trends, Fashion & Accessories, Beauty, Cosmetics & Hygiene

Beyond Pokémon Go: The Promise of Augmented Reality is Real for the Retail Industry

By Melissa Gonzalez
Jun 02, 2017 • 4 min read
Industry Trends

Omnichannel Is Over, Digital Business Reigns Supreme

By Bill Carmody
May 23, 2017 • 5 min read
Industry Trends, Beauty, Cosmetics & Hygiene

Sephora Turns Self-Service Model into A Unified Digital Experience

By Gina Ashe, CEO
May 16, 2017 • 3 min read
Future of Retail, Athletic Apparel, Consumer Electronics

Beyond Omnichannel: Remaking Retail Stores into Digital Operations

By Dan O'Shea
May 11, 2017 • 4 min read
Industry Trends, Home Improvement, Consumer Electronics

Data, Data, Data: Applying the Lessons of Ecommerce Success In-Store

By Ashley Triscuit, Director of Marketing
May 11, 2017 • 3 min read
Future of Retail

What Brands Need To Know: Mobile Payments and In-Store Sales

By Angela Rumsey
May 09, 2017 • 4 min read
Industry Trends, Outdoor Goods, Fashion & Accessories

That Retailer You Sell to Just Declared Bankruptcy. Now What?

By Brian Tervo, CEO
May 04, 2017 • 4 min read
Future of Retail, Fashion & Accessories, Beauty, Cosmetics & Hygiene

Retailers, Brands: Are You Ready for the $44 Billion Generation Z Opportunity?

By Barbara Thau
May 02, 2017 • 6 min read
Future of Retail, CPG, Home

How Target’s New Floor Plan Will Divide to Conquer

By Gina Ashe, CEO
Apr 18, 2017 • 1 min read
Data Insights

Revitalizing ROI: Double Sales Annually with the Right Signage

By Brian Tervo, CEO
Apr 13, 2017 • 4 min read
Industry Trends, Food & Beverage

Grocery Stores Arrive in the Digital Age: What Brands Should Know

By Bill Carmody
Apr 10, 2017 • 4 min read
Industry Trends, Fashion & Accessories, Food & Beverage

3 Ways Retailers Are Leveraging Social Media to Boost In-Store Traffic

By Ashley Triscuit, Director of Marketing
Apr 03, 2017 • 4 min read
Industry Trends, Sporting Goods

Dick’s Sporting Goods Shake-Up: Something More at Play?

By Gina Ashe, CEO
Mar 21, 2017 • 3 min read
Industry Trends, Athletic Apparel

Unlock the Power of Brand Communities in Third Party Stores

By Gina Ashe, CEO
Mar 10, 2017 • 4 min read
Future of Retail, Beauty, Cosmetics & Hygiene, Food & Beverage

Grow Retail Sales With Data-Driven, Personalized Rewards

By Ashley Triscuit, Director of Marketing
Mar 02, 2017 • 3 min read
Industry Trends, Fashion & Accessories

Finding the Middle Ground with Retail Automation

By Gina Ashe, CEO
Feb 21, 2017 • 4 min read
Data Insights

3 Ways Weather Forecasts Can Improve Retail Sales Forecasts

By Brian Tervo, CEO
Feb 03, 2017 • 1 min read
Data Insights, Fashion & Accessories

Revitalizing ROI: Data Shows Well-Trained Associates Increase Retail Margins

By Brian Tervo, CEO
Jan 31, 2017 • 3 min read
Industry Trends, Home, Home Improvement, Beauty, Cosmetics & Hygiene

Why Mobile is a Customer Relationship Builder

By Brian Tervo, CEO
Jan 18, 2017 • 3 min read
Industry Trends, Fashion & Accessories

Day 3 Takeaways from NRF: Stacey Griffith on Creating a “Bonfire Effect” In Stores

By Gina Ashe, CEO
Jan 17, 2017 • 2 min read
Industry Trends, Fashion & Accessories

Day 2 Takeaways from NRF: Sir Richard Branson Embraces the Disruption of Retail

By Gina Ashe, CEO
Jan 12, 2017 • 1 min read
Data Insights

The Money-Making Power of In-Store Displays

By Ashley Triscuit, Director of Marketing
Jan 10, 2017 • 4 min read
Industry Trends, Athletic Apparel, Fashion & Accessories

Clicks to Bricks: How Online Retailers are Winning In Stores

By Gina Ashe, CEO
Jan 06, 2017 • 2 min read
Future of Retail, Beauty, Cosmetics & Hygiene

Retail Roundtable: What’s In Store for In-Store in 2017

By Ashley Triscuit, Director of Marketing
Jan 03, 2017 • 3 min read
Future of Retail, Home Improvement

Retailers: Check Your Beacon’s Blind Spots

By Gina Ashe, CEO
Jan 01, 2017 • 3 min read
Future of Retail, Outdoor Goods, Fashion & Accessories, Beauty, Cosmetics & Hygiene

Adopting New Technologies In-Store: Embrace Change, But Proceed with Caution

By Gina Ashe, CEO