Articles

Bridge the gap between shoppers and retail brands in a hyper-personalized era

Turning the tide on post-holiday returns

Visual merchandising evolves as technology reshapes retail

What top retailers know about measuring partnership success

Building in-store experiences with the power of retail analytics and skilled Brand Reps

What role does data play in business intelligence?

How to improve sales through retail analytics

Reimagining the digital customer experience: balancing chatbots with human interaction

From clicks to conversions: enhancing ecommerce with CXM

The evolution of retail: navigating the brand-retailer partnership

4 ways to reduce retail employee turnover in your stores

The retail data disconnect: why you’re missing the full picture

Platformization: The retail strategy you can't afford to Ignore

Small spaces, big results: how drop-off points boost sales & sustainability

Challenger brands are changing retail — here's how to outcompete them

Facing competitor encroachment? Three retail strategies for a stronger position

Eliminate gaps in your CX: how to integrate digital & physical retail

AI in retail: how it's predicting, personalizing, & perfecting shopping experiences

Double your impact: why retailers need both brand and sales representatives

Digital empathy: how to make your brand resonant emotionally online

Seven silo-busting strategies: how to integrate & innovate in retail

Meeting modern expectations with same-day shipping: how Linc.cx delivers

How brand representatives outperform retail staff in customer loyalty

Navigating the challenge of grabbing and keeping customer attention

The green retail evolution: driving excellence through sustainable practices

Exploring the enduring charm of in-store experiences in the digital era

Visual merchandising: shaping the future of retail

The art of ever-present omnichannel engagement

4 strategies for customer-centric service: unlocking the power of data-driven retail excellence

Revolutionizing commerce: AI's influence on omnichannel retailing

Tech-infused traditions: creating a unified in-store shopping experience

The authenticity dilemma: how to win customers at scale without losing credibility

The infinite possibilities of endless aisles: a new era in retail

The human touch: how assisted selling is reconnecting retail

Unlocking a $700B market opportunity: how retailers can embrace the BOPIS boom

Master the digital shelf: your blueprint to ecommerce success

Engaging the modern shopper: five customer personas you need to know

How to build a retail data ecosystem - & why you can't afford not to

How to leverage customer data & feedback for a winning retail strategy

16 retail metrics that actually matter to your bottom line

Bridging the digital divide: why it's time to embrace online-to-offline retail

Why human touch still matters in the era of AI-based retail chatbots

How to Optimize Visual Commerce In-Store and Online

Embracing phygital retail: redefining convenience & customer experience

Four social commerce trends you need to know to drive sales

From boring to bold: five experiential retail strategies to distinguish your brand

The bowtie funnel: how to create loyal customers and boost revenue

How are modern retailers using data to anticipate consumer preferences

The impact of great product demos on in-store CX

Customer experience vs. customer service: how have shoppers changed retail?

How brick-and-mortar stores can use data to improve visual merchandising

How retail visual merchandising has evolved into a science

Field merchandising solutions that every top brand relies on

What is retail field support, and how does it impact revenue?

Why competitive intel is crucial for in-store retail success

How Brand Reps affect the omnichannel shopping experience

Past, present, and future: the evolution of omnichannel commerce

What is the connection between unified commerce and brand activation?

Apple's retail flex program post-pandemic

Millennials and home improvement

The showrooming effect

Engaging millennial parents: Help baby brands thrive in a competitive market

Top 10 tips for your field force

The showroom strategy: 5 tips and tricks for consumer brands

3 ways Petco’s new concept store can transform your retail strategy

What does it take to be an all-star brand ambassador?

5 steps to flawless retail execution

Don’t let shiny tech distract you from fixing basic in-store execution issues

Physical retail thrives as digitally native brands arrive on the scene

The secret to long-term brand sales? A great customer experience

Are your brand field teams optimal for happy customers and higher sales?

Whole Foods can partner with brands to improve customer experience

Who’s responsible for in-store sales: the brand or the retailer?

Point-of-sale analytics help brands drive sales, become a better partner to retailers

Why aren’t millennials shopping at grocery stores?

Inventory management is the bridge between online and brick-and-mortar

Data shows assisted selling boosts brands’ bottom lines

Emotion sells: 4 ways to connect with consumers in stores

Toys lead phygital experience in retail stores

How the concession model gives brands more say in retail stores

5 things one retail buyer wishes brands knew

Survival of the fittest: Darwinian theory applied to retailers

Sephora turns self-service model into a unified digital experience

Beyond omnichannel: remaking retail stores into digital operations

How Target’s new floor plan will divide to conquer

Grocery stores arrive in the digital age: What brands should know

3 ways weather forecasts can improve retail sales forecasts