Mind the Store

Is beauty in the eye of the beholder, or is it caught in the crosshairs of marketing departments seeking to keep their brands looking back from the mirror mirror on the wall? While beauty products...

There’s a new buzzword in town that’s not just for car dealerships and furniture manufacturers anymore.

That’s right: showrooms.

Forget whatever visions of shiny SUVs on slowly rotating pedestals...

When was the last time you pulled out your smartphone while you were out and Googled something like “grocery stores near me,” or “department stores near me”? Perhaps you asked Siri or Alexa...

Recently, I was reminded of the story of George Saunders, who ran a grocery store in Memphis back in the early 20^th century. In those days, each customer would give their shopping list to the...

Despite many recent news headlines, the retail industry overall is booming. Industry sales in 2017 are expected to rise by 3.8% again, outpacing the GDP growth at about 2.1%   Even sales in brick...

Augmented reality is influencing sales for brands retailers across the globe, as it transforms brick-and-mortar shopping into an exciting and informative experience for consumers.

Self-service (or open sell) retail isn’t a new concept for brick & mortar stores and is most often associated with discount retailers. Designed to put the shopping experience in the hands of...

The first demographic cohort of true digital natives, for whom technology is an extension of their physical selves, is steadily gaining purchasing power: Say hello to Generation Z.

Growing up in Louisville, Kentucky, Steven Kirn remembers each time he bought clothing from his favorite store, the clerk would write down everything he bought in a little black book kept by the...