Brian Tervo, CEO

Blog Post by Brian Tervo, CEO

How brand representatives outperform retail staff in customer loyalty

The art of ever-present omnichannel engagement

Authenticity dilemma: winning customers at scale without losing trust

How to build a retail data ecosystem - & why you can't afford not to

Why human touch still matters in the era of AI-based retail chatbots

How are modern retailers using data to anticipate consumer preferences

How retail visual merchandising has evolved into a science

What is retail field support, and how does it impact revenue?

Past, present, and future: the evolution of omnichannel commerce

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