Mind the Store

Retail industry news you can use

Getting Phygital

State of In-Store, Future of Retail, Industry Trends

Let’s get phygital…phygital…let’s get into phygital. Wait; what was that? What is phygital? It’s the concept in retail execution and customer...

The Showrooming Effect

State of In-Store, Future of Retail, Industry Trends

What comes to mind when you think of a showroom? A car dealership, or a store that has products displayed and showcased? Not in 2019.

More Impulse Buys In Stores, Not Online

Future of Retail, Industry Trends

After a seven-year process of legal wrangling and negotiations, online retail giant Amazon will soon have its own brand-specific TLD (top level domain.) While it’s a victory for the company’s...

Customer Centricity

Future of Retail, Industry Trends, Fashion & Accessories

"The customer is always right." Is this still the case? Should brands be bending over backward to meet every need, offer every service, and agree to whatever terms a buyer wants? Clearly, that's...

Measuring and Managing Your Data

Data Insights, Future of Retail

"You Cannot Manage What You Don't Measure"

CES 2018: Self-Driving Stores, Circuit City Rises from the Grave, and the Future of Physical Retail

Future of Retail, Consumer Electronics

Mixed in with the fantastical flying machines and gimmicky-but-disappointing robots, this year’s Consumer Electronics Show (CES) in Las Vegas included several new announcements that offer a...

IoT: Inventory Management’s Secret Weapon

Future of Retail

Will 2017 be the year the internet of things began to revive the fortunes of bricks-and-mortar?

How the Concession Model Gives Brands More Say in Retail Stores

Future of Retail, Outdoor Goods, Athletic Apparel

Most American department stores have a familiar look and feel: overhead florescent lighting and aisles of metal racks accented with discount signs. Products are organized into categories and...

The Future of In-Store Technology Gets Emotional

Future of Retail

Sure, in today's world, retailers and brands are swimming in a sea of data. But some information remains elusive—namely, consumer emotion. Save for direct feedback or the occasional survey, the...

Beyond Omnichannel: Remaking Retail Stores into Digital Operations

Future of Retail, Athletic Apparel, Consumer Electronics

Retailers sometimes bat around the term “omnichannel" as if it were just another marketing catchphrase.  To really meet the demands of consumers these days,  it's important to communicate in a...

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