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Mind The Store

Mind the Store

Mind the Store is your guide to what's happening now in retail, bringing actionable reports straight from the store floor to help brands and retailers navigate the future of retail in a tech-driven world.

Future of Retail, Industry Trends

Customer Centricity

"The customer is always right." Is this still the case? Should brands be bending over backward to meet every need, offer every service, and agree to whatever terms a buyer wants? Clearly, that's...

Data Insights, Future of Retail

Measuring and Managing Your Data

"You Cannot Manage What You Don't Measure"

Future of Retail

CES 2018: Self-Driving Stores, Circuit City Rises from the Grave, and the Future of Physical Retail

Mixed in with the fantastical flying machines and gimmicky-but-disappointing robots, this year’s Consumer Electronics Show (CES) in Las Vegas included several new announcements that offer a...

Future of Retail

IoT: Inventory Management’s Secret Weapon

Will 2017 be the year the internet of things began to revive the fortunes of bricks-and-mortar?

Future of Retail

How the Concession Model Gives Brands More Say in Retail Stores

Action Items:

Future of Retail

The Future of In-Store Technology Gets Emotional

Sure, in today's world, retailers and brands are swimming in a sea of data. But some information remains elusive—namely, consumer emotion. Save for direct feedback or the occasional survey, the...

Future of Retail

Beyond Omnichannel: Remaking Retail Stores into Digital Operations

Retailers sometimes bat around the term “omnichannel" as if it were just another marketing catchphrase.  To really meet the demands of consumers these days,  it's important to communicate in a...

Future of Retail

What Brands Need To Know: Mobile Payments and In-Store Sales

2017 is a big year for mobile payments and retail. The market is predicted to reach $78 billion this year as more millennials abandon traditional credit cards in favor of the so-called...

Future of Retail

Retailers, Brands: Are You Ready for the $44 Billion Generation Z Opportunity?

The first demographic cohort of true digital natives, for whom technology is an extension of their physical selves, is steadily gaining purchasing power: Say hello to Generation Z.

Future of Retail

How Target’s New Floor Plan Will Divide to Conquer

In response to declining foot traffic, competition from neighboring stores that carry similar products and other financial pressures among brick-and-mortar stores, many retail companies are...

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